This Security and Privacy Statement applies to this website which is operated by Hardware Superstore Pty Ltd (ABN 99 142 148 767) ("HS") under the domain name "www.hardwaresuperstore.com.au" ("HS website"). The HS website is operated on behalf of HS and its related bodies corporate (together called the "Hardware Superstore Pty Ltd").
HS understands and appreciates that you, as an HS website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. HS is committed to protecting your privacy. This HS Security and Privacy Statement explains how your personal information will be treated as you access and interact with the HS website.
As the HS website develops and as technology evolves, HS will continue to strive to provide you with better and more customised services and with a more effective website. HS encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.
In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the HS website. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the HS website. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.
If you visit an unsecure area of the HS website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.
If you decide to complete an online application form or online survey, the information that you enter into the online form or survey will only be collected by HS if you submit your online application or survey. If at any stage you cancel your application or log out prior to submitting your application or survey, the information you have entered up to that point will be automatically deleted. You can suspend and save online applications. If you suspend or save your application, for example because you wish to complete it at another time, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. You may only recover this information within 30 days. After this time, the information is deleted. Online applications that have been suspended or saved will not be viewed by us and are not processed by us.
The HS website also contains links to the websites of third party providers of goods and services ("Third Party websites"). If you have accessed Third Party websites through the HS website and if those third parties collect information about you, HS may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a Third Party website from the HS website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.
Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.
For instance, HS collects and stores your IP address when you log into HS Internet Shopping. As part of our security for HS Internet Shopping, HS uses this information when we attempt to detect and prevent fraudulent transactions in Internet Shopping. We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your or our computer systems or fraudulent transactions.
When you access the HS website after viewing an HS advertisement on a Third Party website, the advertising company collects information on how you utilise the HS website (eg which pages you view) and whether you complete an online application.
The advertising company and tracking companies ('companies') use that information to perform statistical analyses of aggregate user behaviour, but those analyses are not based on personal information. HS uses those analyses to measure advertising effectiveness and relative consumer interest in the various areas of the HS website. As a general rule, no personal information is collected by the Companies in this process. If, however, any information is automatically collected, these companies are required under their arrangements with HS to maintain the privacy and confidentiality of that personal information.
We may disclose the information collected by a Company, in an aggregate form only, to third parties including advertisers or potential advertisers.
We use "cookies" as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective website.
A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.
Most of the HS website operates by using this type of cookie.
Accordingly, if you wish to make full use of the HS website, it is required that you accept cookies.
You may still be able to use some information-only pages even if you do not accept cookies.
This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the HS website published on the HS website to date. HS may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the HS website. You accept that by doing this, HS has provided you with sufficient notice of the variation.